Verify that the fingerprint reader is available. Click the arrow next to Biometric devices to expand the category.In Windows, search for and open Device Manager.If the Setup button is not available, go to the next step. If the Setup button is available under Windows Hello Fingerprint, click Set up, and then follow the on-screen instructions.In Windows, search for and open Sign-in options.Repeat steps 1 through 4 to set up the fingerprint reader again.Ĭannot set up the fingerprint reader If you are unable to set up the fingerprint reader, try the following steps.Windows automatically downloads and installs available updates. In Windows, search for and open Check for updates. If the fingerprint sign-in option was not available, run Windows Update.Press the Windows logo + L key to lock Windows and confirm that the fingerprint reader sign-in option is displayed on the Windows Lock screen, then log in to Windows.Follow the on-screen instructions to set up the fingerprint reader.Under Windows Hello Fingerprint, click Set up.In Windows, search for and open Sign-in Options.Unable to log in using the fingerprint reader (Windows Hello) If you cannot log in using the fingerprint reader with Windows Hello, try the following steps to reset the Windows Hello settings.
